Article

Startup branding: A brave new world

Ioana Manea

Startups are shaking up the branding game, challenging old norms, and showing us how it’s done. If you’re an established brand, it’s time to take notice. Here’s how startups are leading the charge and how you can steal a page from their playbook:

A bold new standard of authenticity

Startups excel at being real. They don’t have to worry about legacy systems or long-held brand perceptions. Instead, they tell it like it is, connecting with audiences on a personal level. Authenticity isn’t just a trend—it’s what consumers expect now. Look at brands like Omsom, sharing their founding stories and behind-the-scenes looks. They build trust and loyalty through genuine engagement.

For you: Show your human side. Share your origin story, team quirks, or even some bloopers. Authenticity transforms a faceless corporation into a relatable friend.

The naked truth of transparency

Transparency is key. It builds trust while holding your brand and your audience accountable. Startups like Public Goods share everything from their production costs to their factory conditions. This openness fosters community and trust.

For you: Be transparent. Open up about your processes, challenges, and values. It humanises your brand and builds consumer trust.

Move fast, think smart

Startups are agile. They pivot quickly and adapt to market changes, breaking away from conventional norms. Take Notion, for example, which started as a productivity tool and quickly adapted to become a widely-used collaboration platform.

For you: Foster a culture of innovation and flexibility. Encourage your team to think outside the box and be ready to adapt.

Tech talk

Startups use cutting-edge tech to enhance branding. This allows them to showcase their connection to the ever-changing and developing world. Think of Faire using data to personalise marketing and AI to engage customers.

For you: Invest in new technologies. Use AI, big data, and other tech to stay competitive and relevant.

Squad goals: Community engagement

Community is everything: It’s no secret at this point that more and more people crave a sense of belonging when they engage with a brand. They look for brands that create a sense of community, where they can feel that they are part of something. Startups like Chewy have built a loyal following by involving their audience in pet care advice and encouraging user-generated content that helps refine their offerings.

For you: Engage your community. Host events, encourage social media participation, and make your customers feel like part of the brand.

Power to the people

Startups often crowdsource ideas and co-create products with their customers. For example, Catalyst Activewear involved its customers in the design process through its Open Studio platform, where users voted for their favourite designs, colours, and styles before the final products were launched.

For you: Implement co-creation initiatives. Let your customers contribute ideas and feel valued.

Green is the new black

Sustainability isn’t optional. Being responsible is not a nice bonus, but a necessity. Putting positive impact first is not about rhetoric but about necessity. Startups like Pela prioritise ethical practices and transparency about their environmental impact.

For you: Commit to sustainable and ethical practices. Attract ethically-minded consumers and build a positive brand image.

Innovate and thrive

Startups offer a treasure trove of branding insights. Embrace authenticity, agility, community engagement, and purpose-driven branding to breathe new life into your strategies. Stay curious, be adaptable, and keep your audience at the heart of everything you do. Now, go forth and innovate—you’ve got this!

Your turn: How can your brand integrate these startup strategies? How do you balance innovation with legacy? Share your thoughts and insights!

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